COVID-19 UPDATE MARCH 23 2020

​COVID-19  UPDATE March 23, 2020
  The Animal Hospital of River Oaks is continually committed to the care of our patients and we are equally concerned about the ongoing well being of our families.
  In the uncertain times of this COVID-19 pandemic, we want to assure you that we are doing everything possible to ensure your safety while having your pets presented to us for treatment and care.    
   As of today we have been seeing our patients using “curb-side” care, which means our families have stayed in their car, one of our staff have been bringing the pet into the hospital for the examination and we communicate by telephone from the exam room to the car.
  While this  can be an effective way to maintain the appropriate “social distancing”, at this time we do not know what limits are going to be put on us by the Ontario Government as they are about to place a “shut down” order on non-essential services.  
  It is hoped that we will know tomorrow or the next day exactly what services we can provide, but it is likely going to be “urgent care” only for a little while.  
  We are hopeful that we will still be able to use telemedicine as compared to being totally closed, and we are hopeful that we can still supply appropriate nutritional products and dispense needed medications.  It is our plan to be here for you, as best as the systems in place allow us to.
  Please do not hesitate to e-mail or call for ongoing care, and we will keep you updated as best as we can, by e-mail newsletter, on the blog page of our website, facebook and instagram.   We will likely announce reduced hours.
    Please stay safe, avoid crowds or large gatherings, wash and disinfect your hands often, and please call with any questions you have.  As always, we want nothing but the very best for you and your families.
  Animal Hospital of River Oaks